Who do I contact if I have further questions about adding funds?

Modified on Mon, 3 Mar at 11:39 AM


For any additional queries or issues during the USDC purchasing process:

  • In-App Helpdesk: Use the in-app support section to submit a ticket.
  • Live Chat: If available, use live chat support for real-time assistance.
  • Email Support: Contact the support team via the contact details provided on the Shipfinex platform.


    Reminder:While our support team is here to assist with technical queries and process-related issues, they cannot intervene in non-custodial wallet management, such as key recovery.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article